Allow Us to Help You Understand What PoKiT Pillow is All About.

When it comes to travel pillows, the PoKiT Pillow stands out from the rest. Not only does it provide exceptional comfort and convenience, but it also offers a wide range of uses that make it a must-have travel companion for any journey.

One of the key features that sets the PoKiT Pillow apart is its multi-use design. This innovative pillow can be used in various ways to enhance your travel experience and provide optimal support and relaxation.

1. Neck Support

The PoKiT Pillow is specifically designed to provide excellent neck support, ensuring that you can rest comfortably during long flights, train rides, or road trips. Its ergonomic shape and plush filling cradle your neck, relieving tension and preventing stiffness.

2. Lumbar Support

Back pain is a common issue during travel, especially when sitting for extended periods. The PoKiT Pillow comes to the rescue with its fast-acting back pain relief. Simply place the pillow behind your lower back to provide much-needed lumbar support and alleviate discomfort.

3. Knee Support

For those who struggle with knee pain or discomfort, the PoKiT Pillow offers a unique solution. Its compact and lightweight design allows it to stay firmly in place between your knees, providing support and alignment throughout the night. This feature is particularly beneficial for side sleepers.

4. Headrest

Whether you're on a plane, train, or bus, finding a comfortable position to rest your head can be a challenge. The PoKiT Pillow can be easily transformed into a headrest, allowing you to lean against it for added comfort and stability.

5. Armrest

When traveling, finding a comfortable position for your arms can make a significant difference in your overall comfort. The PoKiT Pillow can be used as an armrest, providing a soft and supportive surface for your arms to rest on.

With its versatility and adaptability, the PoKiT Pillow is not limited to just travel. It can also be used as a support pillow for reading, watching TV, or even as a cushion for outdoor activities.

Experience the ultimate comfort and convenience of the PoKiT Pillow, the multi-use travel companion that goes above and beyond your expectations. Whether you're embarking on a long journey or simply need some extra support at home, the PoKiT Pillow is the perfect choice.

Where can I track my order?

1. Order Confirmation Email: After placing your order, you should receive an order confirmation email. This email contains important details about your purchase, including your order number. Keep this email handy as it will be necessary for tracking your order.

2. Order Status Page: Visit our website and navigate to the "Order Status" or "Track Order" page. Enter your order number and any additional required information, such as your email address or zip code, and click on the "Track Order" button. This will provide you with real-time updates on the status of your order.

3. Customer Service: If you encounter any difficulties tracking your order online or have any questions, feel free to reach out to our customer service team. You can contact us via email, phone, or live chat, and one of our representatives will be happy to assist you. Please have your order number ready for faster assistance.

4. Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment through the carrier's website. Simply click on the tracking link provided in the email or enter the tracking number directly on the carrier's website to view the current status and location of your package.

5. Mobile App (if available): If we have a mobile app, you may be able to track your order directly from your smartphone or tablet. Download our app from the App Store or Google Play Store, log in to your account, and access the order tracking feature to monitor the status of your purchase on the go.

By following these steps, you can easily track your purchase and stay informed about its delivery status every step of the way. If you have any further questions or need assistance, don't hesitate to contact our customer service team. We're here to help!  support@pokitpillow.com

What’s your returns policy?

We at Glad You've Asked LLC. strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we offer a hassle-free refund policy. Please read the following terms and conditions carefully:

1. Eligibility for Refund:

   • You are eligible for a refund if you return the product(s) within 10 days from the date of purchase.
   • The product(s) must be in their original packaging and condition, with all included accessories, tags, and labels intact.
   • The product(s) must not show any signs of wear, damage, or alteration.

2. Refund Process:

   • To initiate a refund, please contact our customer service team at support@pokitpillow.com.
   • Provide your order details and reason for the return.
   • Once your return request is approved, you will receive further instructions on how to return the product(s).
   • Upon receiving the returned item(s) and verifying that they meet our refund criteria, we will process your refund.
   • Refunds will be issued to the original payment method used for the purchase.

3. Refund Amount:

   • The refund amount will be the full purchase price of the product(s) excluding any shipping fees, taxes, or other additional charges.
   • Please allow 10 days for the refund to be processed and reflected in your account.

4. Return Shipping:

   • Customers are responsible for the return shipping costs unless the return is due to our error or a defective product.
   • We recommend using a trackable shipping method and retaining proof of postage for your return shipments.

5. Exceptions:

   • We reserve the right to refuse refunds if the returned product(s) do not meet our eligibility criteria.
   • Refunds will not be issued for products that have been used, damaged, or are not in their original packaging.

6. Contact Us:

   • If you have any questions or concerns regarding our refund policy, please contact us at support@pokitpillow.com.

Please note that this refund policy applies only to purchases made directly from PoKiT Pillow Website. For products purchased through third-party retailers or platforms, please refer to their respective refund policies.

We value your satisfaction and strive to make your shopping experience with us enjoyable and worry-free. Thank you for choosing Glad You've Asked, LLC.

How do I get in touch?

Email us at support@pokitpillow.com

Where do you ship to?

At Glad You've Asked, LLC., we take pride in our commitment to delivering exceptional products and service to customers nationwide. With our efficient shipping services, we ensure that your orders reach you wherever you are in the country, whether it's bustling city centers, remote rural areas, or anywhere in between. Our nationwide shipping network is designed to provide timely and reliable delivery, so you can enjoy your purchases with peace of mind, no matter your location. From coast to coast, we're dedicated to bringing quality products right to your doorstep, making shopping with us a seamless and convenient experience for all our valued customers.